Privacy Policy

We collect information that you voluntarily provide when you register on our website, make a booking, or contact us. This information may include: your name, email address, phone number, service preferences, and other relevant details.

In addition, we automatically collect information through cookies and similar tracking technologies (such as your IP address, browser type, and pages visited) to help us improve our website and services.

• Service Provision: process bookings, manage your account, and deliver cleaning services
• Payment Processing via Stripe
• Customer Support and communications
• Marketing & Communications with your consent
• Website Improvement and analytics

Your personal information is used only for the purposes outlined above. We do not sell your information. However, we may share your data with trusted third parties that help us deliver our services, such as:

• Stripe: to securely process payments. Your payment details are transmitted directly to Stripe and are not stored on our servers.
• Jobber: our booking platform that manages your service appointments and account information.

Phone Numbers and Consent: We collect your phone number solely for confirming bookings, providing support, and sending service‑related notifications. We will not use your phone number for marketing purposes unless you expressly consent.

Text Messaging Consent Data: All the above categories exclude text messaging originator opt‑in data and consent; this information will not be shared with any third parties.

We retain your personal information only for as long as necessary to fulfill the purposes for which it was collected or as required by law.

We collect your personal information by lawful and fair means, ensuring that you are informed and that consent is obtained where required.

We take reasonable steps to ensure that the personal information we hold is accurate, complete, and up‑to‑date. Please update your details if any changes occur.

We implement appropriate security measures—including encryption and secure servers—to protect your personal information from unauthorized access, disclosure, alteration, or destruction.

Our website uses cookies and similar technologies to enhance your browsing experience and analyze site traffic. You can manage your cookie preferences through your browser settings.

You have the right to access, correct, or delete your personal information, as well as to withdraw your consent to its use (subject to legal or contractual limitations). To exercise these rights, please contact us using the information provided below.

If we transfer your personal information outside of your jurisdiction, we will take appropriate measures to ensure that it remains protected in accordance with applicable laws.

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We encourage you to review this policy periodically. Significant changes will be communicated via email or by a notice on our website.